We believe that you should be in control of your own personal information. We do not wish to have any personal information that you don’t want us to have.
Extra Innings will not collect any personally-identifiable information about you, such as your name, address, telephone number or email address (“Personal Information”) through its web site unless you provide it to us yourself. Circumstances in which you may choose to provide us Personal Information include: providing your name and mailing address into our Preferred Customer database, providing your email address so that we may send you information you request, or registering for an Extra Innings Clinic or Team or as a user so that you may gain access to a particular section of a site. If you do not wish for us to collect any Personal Information about you, do not submit it to us.
When we do collect Personal Information that you provide to us, we may store, process and use it for the following purposes: to send you information you have requested such as information about us, promotional information about our products, or details of any offers or promotions of our top tier suppliers; to assist us in improving our products, services or the content of our sites; to contact you in connection with a contest or promotion; to send you products that you may have purchased on one of our sites; or for our own internal marketing and research purposes.
Your IP address, and cookies are used to help identify you and your shopping cart. Any financial information that is collected is used to bill the user for products and services provided by Extra Innings and/or it's approved vendors.
Third Party Links
With Whom We May Share Information
Important Note to Children
Before providing your name, address, email address or any other Personal Information to anyone on the Internet, be sure to ask your parents’ permission. Extra Innings is committed to protecting the online privacy of children and making the Internet safe. It is our policy to not knowingly collect information from children under the age of 13 except with express permission from one of their parents or their guardian. We encourage parents/guardians of children under 13 to regularly check and monitor their children's use of email and other activities online.
In accordance with the Children’s Online Privacy Protection Act, all visitors: a) who identify themselves as under 13 years of age (or we have reason to believe may be under 13 years of age because the particular portion of the site that visitor accesses is intended for children under 13) and b) who provide Personal Information in order to enter a contest or sweepstakes or receive information from us, will also be required to provide the email address of their parent or guardian. Extra Innings will send a notification to that email address informing the parent or guardian that their child has provided Personal Information to us. The notification provides the parent or guardian with instructions on how to review and delete information collected from his/her child. Extra Innings does not collect Personal Information from children under 13 for any purpose other than to send them information they specifically request.
Extra Innings Gift Cards Purchased Online - Return Policy
A gift that is sure to please & never disappoint. Our Gift Cards do not expire, have no usage or monthly maintenance fees and if lost, stolen or damaged, can be replaced for the remaining value with proof of purchase.
Extra Innings Gift Cards Purchased Online - Shipping Policy
Our Gift Cards are automatically shipped free of charge via standard shipping, and usually arrive within 3 - 5 business days of your online purchase.
Registering with Player Pack Pricing
Player Pack Pricing is valid for current Player Pack Holders ONLY. Before being placed on the final clinic or league roster, Player Pack Membership needs to be verified by Extra Innings. Players using the Player Pack discount who are determined not to be current will need to settle to the regular pricing or become a Player Pack Holder before the order can be finalized.
The Extra Innings shopping carts use independent certification companies to ensure secure communications by encrypting all data to and from the site. These companies have checked and verified the registration documents and the site's registered domain name. This information is included in the SSL certificate that we issue. This enables you to check the site's validity yourself. Always check for a site's certificate before entering any sensitive information.